Frequently Asked Questions.

Yes. VTR Uniforms completes decoration in-house in Guelph, including embroidery, screen printing, heat transfers, and laser engraving. Keeping decoration under one roof helps with quality control, timelines, and repeat orders.

We outfit industrial, construction, landscape, healthcare, hospitality, sports, education, government, and custom apparel programs. If your team needs approved workwear, branded apparel, or recurring uniform orders, we can help build the right product mix.

Yes. VTR Uniforms works with teams, companies, departments, and organizations that need consistent apparel across multiple roles or locations. We can also build online uniform portals so managers or employees can reorder approved products without starting from scratch.

Minimums depend on the product, decoration method, artwork, and supplier requirements. Some methods are better for smaller runs, while screen printing is usually most cost-effective at higher quantities. Contact us with the product and artwork details and we will recommend the best option.

VTR Uniforms offers a wide range of blank and decorated products, and many orders are built around approved products selected for your team. Visit the showroom to see sample garments, fabrics, decoration options, and product ideas before placing an order.

Turnaround depends on product availability, proof approval, quantity, and decoration method. Many decorated orders are completed in 5 to 10 business days, and rush options may be available depending on the job.

Yes. You can visit the VTR Uniforms showroom at 1 Taggart St in Guelph during business hours, Monday to Friday from 10:00 AM to 5:00 PM. The showroom is useful for comparing product samples, sizing, decoration options, and ordering approaches.

VTR Uniforms offers in-house embroidery, screen printing, heat transfers, laser engraving, and related art setup services. The best method depends on your artwork, garment type, quantity, budget, and how the apparel will be used.

Vector files (.AI, .EPS, .PDF) are best. High-resolution PNGs (300 dpi at full print size) also work. We can recreate or clean up lower-quality art for a small art fee.

Yes - nothing goes into production until you approve a digital proof of placement, size, and colours.

Screen printing has a one-time screen setup fee per colour. Embroidery has a one-time digitizing fee to convert your logo into a stitch file. Embroidery files are reusable for future reorders. Heat transfers typically have no setup fee.

Yes. Once your digital images and embroidery file are set up, reorders are faster and skip repeat setup charges.

Screen printing is most cost-effective at higher quantities since each colour requires its own screen. We will quote small runs but may recommend heat transfers instead.

Multiple colours are possible. Each adds a screen and affects pricing. Simpler, fewer-colour designs print most economically.

Yes. Dark shirts need a white underbase, which adds a print step but gives bright, opaque colours.

Very. Properly cured prints stay soft and last the life of the garment with normal care.

Yes. Larger or denser designs have higher stitch counts, which increases cost. Hats, polos, jackets, and bags all embroider well.

We match to the closest available thread colours and confirm on your proof.

For low quantities, photographic images, gradients, or designs with many colours where screen printing is not practical.

Yes, when applied correctly and cared for properly.

Laser engraving is ideal for items like leather patches, drinkware, and certain hard goods, giving a clean, permanent, premium finish without ink.

Yes, as long as the decoration stays the same. Changing the design or print colours may affect setup and pricing.

Yes - front, back, sleeve, and more. Each additional print or stitch location adds to the price.

Wash cold, inside out, tumble dry low or hang dry, and avoid ironing directly over decoration.

It depends on your artwork, quantity, garment type, and deadline. Our team will help you choose the right method at no extra charge.

In some cases, yes. Contact us with the garment details and artwork so we can confirm whether it is something we can accommodate.

Turnaround varies by method and quantity. Many orders are completed in 5 to 10 business days. Rush options may be available depending on the job.

Yes. Our art and digital services team can help with logo creation, vector file setup, artwork cleanup, and print-ready file preparation.

We work with each client individually to set up a portal that fits their needs. Contact us to discuss your requirements and we will find the right solution for your business.

Yes. Your custom portal can feature your company logo, colours, approved products, and ordering rules so employees have a consistent branded experience.

Managers can set a specific dollar amount each employee is permitted to spend per order or per year. Employees see only the products they are allowed to order and cannot exceed the set limit.

VTR Uniforms can manage inventory, decoration, and delivery. You do not need to stock uniforms, manage sizing, or coordinate with multiple suppliers.

Any product we carry can be added to your portal, from hi-vis safety gear to office shirts, hats, jackets, scrubs, hospitality apparel, and branded accessories.

Yes. Your portal can be updated to add products, adjust pricing, refresh branding, or change ordering rules as your business evolves.